What happens when your end users don’t find your software intuitive? They don’t like your software and don’t want to use it.
Case in point, this on-the-street trial of Windows 8 conducted by Chris Pirillo. Chris stopped everyday people and had them test drive the new Windows UI that is set to hit shelves later this month. What’s most worrisome is that all of these people have prior Windows experience, can articulate what they’re looking for and are young enough to have been using computers most of their lives.